Refund Policy

At MyPlazaGolf, we are committed to providing you with high-quality golf equipment and excellent customer service. Your satisfaction is important to us, and we want to ensure that you are completely happy with your purchase. If you need to request a refund, please review our policy below:

Refund Eligibility

We offer a 30-day refund policy on all purchases made from our website. To be eligible for a refund, the following conditions must be met:

  • The request for a refund must be made within 30 days from the date you received your order.
  • The item must be in its original condition, unused, and in the original packaging.
  • Proof of purchase (order number or receipt) must be provided.

How to Request a Refund

If you meet the eligibility criteria and would like to request a refund, please follow these steps:

  • Contact our customer service team by sending an email to contact@myplazagolf.com or use the contact form on our website.
  • Provide your order number, details of the item you wish to return, and the reason for the return.
  • Our team will respond promptly to guide you through the process and provide instructions for returning the item.

Processing Time

Once we receive your returned item and it is inspected, we will process your refund within 3-5 business days. You will receive a confirmation email when your refund has been issued. The refund will be credited back to your original payment method, and the time it takes to appear in your account will depend on your bank or payment provider.

Exclusions and Non-Refundable Items

Some items are not eligible for a refund. These may include:

  • Items that are damaged or altered by the customer.
  • Items purchased from third-party sellers or marketplaces.

If you have any questions about the eligibility of your item, please contact us for clarification.

Important Note

To ensure a swift and efficient resolution, we kindly ask that you avoid initiating a chargeback or dispute with your payment provider. Instead, reach out to us directly, and our customer service team will be dedicated to resolving your issue and ensuring your satisfaction.

Contact Us

If you have any questions regarding our refund policy or need assistance with a refund request, please do not hesitate to contact us at contact@myplazagolf.com. We are here to help and ensure that your experience with MyPlazaGolf is a positive one.

Thank you for shopping with MyPlazaGolf. We value your business and look forward to serving you again!