Shipping Information

At MyPlazaGolf, we understand how important it is to get your golf gear delivered quickly and in perfect condition. That’s why we’ve partnered with two of the world’s leading shipping companies – FedEx and DHL. Depending on your location, we choose the best available option to ensure your package arrives securely and on time.

Shipping Process

All orders are processed as quickly as possible. For international shipping, we dispatch your items from our warehouse in China. Once your order is placed, you will receive a confirmation email with tracking information so you can monitor your delivery every step of the way.

Estimated Shipping Time

We aim to deliver your order within the following time frame:

  • Shipping Time: 4-8 business days, depending on your location and local delivery conditions.

Please note that shipping times may be subject to slight variations based on customs processes, public holidays, and the local courier’s capacity.

Worldwide Shipping

For our international customers, we proudly offer worldwide shipping from our warehouse in China. Whether you’re in the US, Europe, Asia, or beyond, we ensure that you receive the same high level of service, no matter where you are located.

Returns Policy

Your satisfaction is our top priority at MyPlazaGolf. If for any reason you are not completely satisfied with your purchase, we offer a generous 30-day return policy. You can request a full return or refund within 30 days of receiving your order, no questions asked.

How to Request a Return

If you wish to return an item, please follow these simple steps:

  • Contact our customer service team by sending an email to contact@myplazagolf.com or by reaching out through the contact form on our website.
  • Provide your order number, the item you wish to return, and the reason for the return.
  • Our team will respond promptly to guide you through the return process and offer the best possible solution.

We are committed to making the return process smooth and hassle-free, so don’t hesitate to get in touch with any concerns you may have.

Refunds and Processing Time

Once your returned item is received and inspected, we will process your refund within 3-5 business days. You will be notified via email once your refund has been issued. The refund will be applied to your original method of payment, and the amount will appear in your account within a few business days, depending on your bank or payment provider.

Important Note Regarding Chargebacks

To ensure a smooth and quick resolution, we kindly ask that you do not initiate a chargeback or dispute with your payment provider. Our dedicated customer service team is here to assist you and will work hard to resolve any issues to your satisfaction. Simply contact us, and we’ll be happy to help find the best solution for you.

Contact Us

If you have any questions or need assistance with your shipping or return, please don’t hesitate to reach out to us. Our team is ready to help at contact@myplazagolf.com.

Thank you for choosing MyPlazaGolf. We appreciate your trust in us and look forward to serving all your golfing needs!